Deliveries are not normally made by a truck with a HIAB (crane) so off-loading will be by a manual pallet truck. If a HIAB delivery vehicle is required, the most cost effective solution is for us to deliver to a HIAB company close to your location and for them to trans-ship to your delivery address. This may incur additional delivery costs and should be discussed with us in advance of completing the order. Please note that the delivery will NOT be on a Hiab vehicle, so cannot be craned off. All deliveries are made with a tail lift offload. If you are ordering a large quantity (10 tonnes or more) we can sometimes arrange alternative offload so please call us to discuss. Due to our offload method a kerbside delivery is all we can guarantee and drivers often won’t try to get the stone onto your drive in case they cause damage. Tarmac drives in the heat are often a problem.
ROUTE TO YOUR PROPERTY
If your property has any restricted access, please let us know this during checkout, by filing in the special delivery instructions box. This does not just mean your drive or directly outside your house, please ensure the road approaching your property is also suitable for a large 26t truck with a tail lift at the rear. Please make sure that the route to your chosen delivery address has no weight restrictions, is free from low hanging branches or obstacles (including parked cars), which may cause damage to, or obstruct delivery vehicles. Please note charges may be incurred if delivery is attempted but you have unsuitable access. If in doubt please call our sales team for advice on 01726-71198.
SIZE OF VEHICLE
Delivery will be made on a large 26 tonne truck, approximately 13m long including the tail lift, 2.8m wide and 4m high. A smaller delivery vehicle can be requested but this must be discussed with our sales team before an order is placed. Delivery using a smaller truck will mean that the products will be sent to a pallet hub as close to you as possible and then transferred to the smaller truck for the last part of the journey. These arrangements may incur a delay in delivery.